Frequently asked questions

  • Broker FAQs
Who is DAS?

DAS is a leading specialist legal expenses insurer in the UK and Ireland.

We write all our policies in-house; our team of underwriters and experts provide an excellent service to our business partners.

We are also part of the ERGO group, one of Europe’s biggest insurance companies.

Learn more about partnering with DAS

What is legal expenses insurance (LEI)?

Legal expenses cover is designed to protect your clients from the impact of common legal issues such as employment disputes, issues with neighbours or consumer rights.

The cover could offer your clients affordable access to justice, including expert legal advice, help with tribunals and, should the need arise, cover for legal fees.

Learn more about working with DAS

What types of product do you offer?

We offer a number of before the event legal expenses insurance products including family, motor and commercial policies. For a full breakdown of what’s typically covered by our cover please visit our product pages.

We also offer commercial ‘after the event’ (ATE) insurance. Speak to one of our team to find out more.

What is after the event (ATE) insurance?

ATE is a type of legal expenses insurance taken out after a legal dispute has arisen. This cover is designed to protect your clients from the costs associated with legal action pursued through the courts. ATE products typically cover a variety of legal costs including counsel’s fees, court fees and expert reports.

Find out more

How do I sign up?

If you’d like to sign up as a partner you can contact us for a quote or get an online quote here. It is a relatively straightforward process; we just need a few details in order to sign you up as an agent and ensure that all parties are happy.

What are the benefits of working with DAS?

Our broker partners have access to a number of resources to improve the service we offer. We also offer broker training to help improve the wider awareness of our products.

Our policies typically include access to legal advice lines and in some case counselling services.

I need help accessing the online portals

If you are having issues with any of our online portals, please do not hesitate to get in touch with our broker partner team who will talk you through any problems you might be experiencing.

When will I receive a renewal notice?

You should receive a renewal notice from our underwriting team no later than 6 weeks before the end of your current contract. If you haven’t heard anything from our team by this time, please get in touch.

Contact us

How do my clients make a claim?

Your clients simply have to call the number provided in their policy document, or they can download a claims form. We will assess your client’s claim and review their prospects of success.

Our claims handlers will work with your clients from start to finish to ensure they receive all the support they need. In our experience the majority of cases do not end up in court, but if an agreement can’t be reached, we will assign a lawyer to manage the case.

News and insights

2019 DAS UK announces sale of Republic of Ireland operations to ARAG

DAS UK Group has agreed to sell its business in the Republic of Ireland to ARAG.

February 2019
Events , 2019 Insurance Institute of Northern Ireland’s Premium Masterclass Series – 28th February

The Insurance Institute of Northern Ireland’s Premium Masterclass Series – sponsored by DAS UK Group – is holding the fourth in a series of six thought leadership events at the Clayton Hotel in Belfast at 8:30am this Thursday.

February 2019
2019 , Consumer advice It didn’t work out…but who gets to keep the ring?

If your engagement is broken off, who gets to keep the ring? And if you’re cohabitating, who stays and who moves out?

February 2019
2019 , Consumer advice Unwanted gift? Panic purchase? You have options

Can you simply go back into the shop and exchange the gift, or get a refund? And are shop owners obliged to offer a refund?

January 2019
GDPR , 2018 , LEI news insights , Innovation So, what did we learn in 2018? And – dare I ask – what challenges await us in 2019?

Brendan Little, Head of Sales and Marketing at DAS Ireland, shares some thoughts ahead of what promises to be another interesting year.

December 2018
2018 , Consumer advice The importance of social media policies in the workplace

Vivienne Matthews O Neill, Barrister at Law for DAS Ireland, looks at social media policies and why employers should have them.

November 2018
2018 , LEI news insights , Consumer advice Legal expenses insurance: a legal guardian for legal guardians

When the subject of insurance is raised, people tend to think about the protection they can purchase for life’s accoutrements such as cars and houses. But what about the far more valuable things inside them?

November 2018
2018 , LEI news insights , Products Legal expenses insurance products are all pretty much the same, right? Look closer

At a glance they may seem similar, but careful scrutiny of the products on the legal expenses insurance (LEI) market will reveal stark differences.

October 2018
2018 , LEI news insights , Innovation Time to innovate, and embrace the rise of the robots

Adrienne O’Sullivan, CEO at DAS Ireland, considers insurance innovation and the insurtech movement.

September 2018
GDPR , 2018 GDPR is now in force - did businesses do enough to prepare?

General Data Protection Regulation (GDPR) came into force on 25th May 2018. Are businesses now compliant? Are directors and compliance staff sleeping easily?

August 2018
2018 , LEI news insights Dublin Up - An overview of the Irish insurance market today

Adrienne O’Sullivan, CEO, DAS Ireland shares her thoughts on the Irish insurance market today

June 2018
2018 DAS Ireland CEO honoured by Insurance Institute of Dublin

Adrienne O’Sullivan, CEO of DAS Ireland, has become the first woman to receive the Insurance Institute of Dublin’s annual President’s Award.

March 2018
2018 DAS view on motor insurance database

Adrienne O’ Sullivan, CEO of DAS Ireland, has commented on the government’s plan to introduce a database of motor insurance claims.

January 2018